• SALES TAX
    Mary Frances Maker charges Sales Tax for any orders shipped to an address in Georgia. Orders shipped within Georgia will be charged the city's sales tax rate which varies between 4-9%. Mary Frances Maker does not currently charge a sales tax for orders shipped outside of Georgia.

     

    PAYMENT
    Mary Frances Maker accepts the following credit cards: Visa, Mastercard, Discover, and American Express. Mary Frances Maker also accepts payments via Paypal and Apple Pay. Your credit card and/or Paypal or Apple Pay account will be charged at the time you place your order regardless of when the order will be ready to ship. You will be asked to provide your credit card number, expiration date, security code, and billing address.

  • SHIPPING
    All website purchases are shipped via UPS Ground and are fully insured with tracking available. The customer is responsible for all shipping costs. Mary Frances Maker is not responsible for shipping delays once a package has left our care. Orders over $500 are eligible for free UPS Ground Shipping. This option will automatically be selected at checkout if you meet the order amount. If you would prefer a faster shipping method, you may unselect the free option and choose a different shipping speed. All order ship directly from our Atlanta, GA, studio.

     

    PERSONALIZED JEWELRY ORDERS
    All personalized items may take up to six weeks for delivery from the time of order confirmation. Personalized orders cannot be cancelled once production has begun. Personalized orders may not be refunded, returned, or exchanged.

  • RETURNS & EXCHANGES
    All personalized jewelry items, items purchased on sale, or with a discount code are final sale. No exceptions. Non-personalized items are eligible for store credit if notified within 5 days and received within 10 days. Items needing a different chain length or ring size are subject to a fee.

     

    RETURN RESTRICTIONS
    Mary Frances Maker has the right to deny credits if the merchandise returned for exchange does not meet our return policy requirements. If a package is not accepted, it will be sent back to the customer at their expense and store credit will not be issued.